The staff was very friendly and always made sure to always see if I was liking my progress and how I was feeling. They made sure to inform me about the process or what they were doing during an appointment and provided me with lots of information to make sure I wasn't doing anything that would slow the process down. I would definitely recommend that you give them a call if you're considering getting braces so that you can see for yourself just how nice the orthodontists and staff are.